CEMA Q&A's
Can I cancel my order?
Yes, you can cancel your order within 24 hours or before it has been marked as fulfilled — whichever comes first. To request a cancellation, please send a message via the contact us tab or at info@cemahair.com
Which payment methods does CEMA Hair accept?
We accept all major credit cards, (AMEX, Discover, Visa, Mastercard), Apple Pay, and Google Pay.
How much is shipping?
We offer two shipping options:
- $12 (delivery in 5–8 business days)
- $20 (delivery in 2 business days)
Shipping times are estimates and may vary based on your location and order processing time.
How can I track my order?
You can track your order by going to the “My Orders” tab.
When should I expect my order?
We ask to allow for up to 72hrs for order processing.
We offer two shipping options:
- Economy - delivers in 5–8 business days.
- Priority - delivers in 2 business days.
During major sales and holidays, shipping and processing times may be extended.
I do not live in the United States. Do you ship internationally?
Currently, we do not ship internationally. However, please look out for further updates in our newsletter. If you would like to receive CEMA News to your email, please click here to sign up.
How do I create an account?
You can create an account by clicking here.
How can I subscribe to CEMA News?
You can subscribe to “CEMA News” for all the latest and greatest information about CEMA Hair by entering your email below or clicking here.
How can I become a brand ambassador?
Please fill out this form if you are interested in becoming a CEMA Hair brand ambassador. After the submission, we will contact you with further information.
